NSM acts as your eyes and ears on the quay and on deck. We supervise the entire loading or discharging process to ensure efficiency and safety
Port operations are high-pressure environments where the intersection of ship and shore requires constant vigilance. A Loading / Discharging Survey provides professional oversight during the critical window when cargo is moved across the vessel’s rail. The primary goal is to protect the vessel from damage and to ensure cargo is handled according to best maritime practices. Our surveyors act as the "eyes and ears" of the client, documenting every stage of the operation to prevent unauthorized handling and to identify potential risks before they escalate into accidents or operational delays.
During the loading phase, we monitor the stowage and securing of the cargo to ensure it meets stability requirements and safety regulations. For bulk cargoes, we check for proper trimming to prevent shifting; for project cargo, we oversee lashing and dunnage. Throughout the discharging phase, we observe the terminal's equipment—such as grabs and cranes—to ensure they do not cause structural damage to the ship's tank tops or ladders. By maintaining a constant presence on deck, our surveyors can intervene immediately if cargo is being mishandled or if weather conditions jeopardize the safety of the operation.
A vital component of this survey is the creation of a detailed Statement of Facts (SOF). This document is a chronological log of all events, including hatch movements, equipment breakdowns, and weather delays. This timeline is essential for calculating "laytime" and resolving demurrage claims, which can often cost thousands of dollars per hour. We also document the condition of the cargo as it arrives or departs, noting any pre-existing damage. By providing an independent record of the entire port stay, NSM ensures that our clients are not held liable for damages beyond their control.
Our on-site surveyors provide a protective layer between the terminal operations and the vessel's technical integrity. We focus on these three critical operational pillars: